Questions about your order
Our customer service is 7 days per week available to answer questions about your order or our products.
Nure
Smidslaantje 51
Appelscha
Nederland
+316 4202 1479
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IBAN: BE12 9672 7302 8892
BIC:TRWIBEB1XXX
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Important Info
Customer service
Depending on how busy it is, it can sometimes take up to 24 hours before your email is answered. We do our best to answer you as soon as possible! Please include your order number so that we can assist you as soon as possible!
Delivery times
All orders are automatically started and processed. In most cases your order will be delivered within 2-3 hours. Some products, such as Spotify, have a long delivery time. Read more about the delivery times.
Warranty and Refunds
Most products have a 30-day warranty, which means if your followers, likes, streams, views etc. are lost they will be refilled for free for you. Some products have a one-year warranty, which is stated on the product page.
If you are dissatisfied with your order and want a refund? Contact us so that we can find a suitable solution together.
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